Privacy Policy

ON | OFF Nails Privacy Policy

At ON | OFF Nails, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase our handmade press-on nails from our Shopify-hosted store.

Information We Collect

We collect both personal and non-personal information:

  • Personal Information (you provide)
    • Name
    • Email address
    • Shipping and billing address
    • Phone number
    • Payment details (processed securely via Shopify or third-party providers)
  • Non-Personal Information (automatically collected)
    • IP address
    • Browser and device details
    • Referring URLs, pages viewed, and time spent on our site

How We Use Your Information We use this information to:

  • Process and fulfill your handmade nail orders
  • Provide order updates and customer support
  • Send marketing emails (if you opt in; unsubscribe anytime)
  • Improve our products, services, and website
  • Meet legal or regulatory requirements

How Shopify Uses Your Information

Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. Shopify stores your data on a secure server behind a firewall.

For payments, if you choose a direct payment gateway (like Shopify Payments), Shopify stores your credit card data in encrypted form according to PCI-DSS (Payment Card Industry Data Security Standard).

For more details, see Shopify’s own Privacy Policy:
🔗 https://www.shopify.com/legal/privacy 

Sharing Your Information

We do not sell or rent your personal information. We only share it with:

  • Payment gateways (Shopify Payments, PayPal, etc.)
  • Shipping partners (NZ Post or courier services)
  • Marketing or analytics tools (if you’ve opted in)
  • We only share the minimum necessary information for each service.

Your Rights

You can:

  • Access or correct your personal information
  • Request deletion of your data (except when legally required to keep it)
  • Opt out of marketing communications anytime

 To exercise these rights, contact us at admin@onoffnails.com.

️Data Retention

We retain your order and contact information only as long as necessary to fulfill your order and comply with legal or accounting obligations.

Cookies and Tracking

Our Shopify store uses cookies to:

  • Keep your shopping session active
  • Remember cart contents
  • Analyze site performance
  • You can manage cookies through your browser settings.

 Data Security

We follow industry best practices and Shopify’s security standards to protect your personal information. However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.

 Children’s Privacy

We do not knowingly collect personal information from anyone under 16. If we discover we’ve received such data, we will delete it promptly.

If you believe your child has provided us with personal information, please contact admin@onoffnails.com.

Changes to This Policy

We may update this Privacy Policy periodically. Please review it regularly. Continued use of the site after changes constitutes acceptance.

 Contact Us

For privacy-related questions or data requests, please contact:
📧 admin@onoffnails.com