ON | OFF Nails Terms of Service
By accessing or purchasing from our Shopify store (onoffnails.com), you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website
Agreement to Terms
By visiting our site or purchasing a product, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms, policies, or notices referenced here or available by hyperlink.
If you do not agree to all the terms, you may not access the website or use any services
General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our products or services without express written permission
Products & Handmade Nature
All ON | OFF Nails products are handmade; slight variations in color, design, or finish are part of the product’s uniqueness. We aim for accuracy but cannot guarantee that colours shown on your screen will exactly match the physical product.
Pricing & Payment
All prices are in New Zealand Dollars (NZD).
We reserve the right to change prices at any time without notice.
Payments are processed securely through Shopify’s payment gateway or approved third-party processors
Order Acceptance & Cancellation
We reserve the right to refuse or cancel any order for reasons including but not limited to stock availability, errors in product or pricing information, suspected fraud, or violations of our terms.
Shipping & Delivery
We aim to process orders within 1–3 business days.
Delivery times are estimated and may vary, especially due to postal delays or events beyond our control.
Full shipping details are provided on our Shipping Information page.
Returns & Refunds
Due to hygiene and the handmade nature of our products, we do not offer refunds for change of mind.
If your order arrives damaged or incorrect, please contact us at admin@onoffnails.com within 7 days of delivery, and we will arrange an exchange or refund if appropriate.
User Conduct
You agree not to use the website or services for any illegal or unauthorized purpose, and not to violate any laws in your jurisdiction.
Third-Party Tools & Links
Our store may provide access to third-party tools (like payment gateways) or links (like social media). We are not responsible for the content or practices of third-party sit
Limitation of Liability
ON | OFF Nails will not be liable for any injury, loss, claim, or damages of any kind arising from your use of the site, products, or services, including allergic reactions, misuse, or inability to access the site
Changes to Terms
We reserve the right to update, change, or replace any part of these Terms of Service. It is your responsibility to check this page periodically for changes. Continued use of our website after any changes constitutes acceptance of those changes.
Contact Information
For questions about these Terms, please contact us at:
📧 admin@onoffnails.com