Return / Refund Policy

ON | OFF Nails Return / Refund Policy

At ON | OFF Nails, we do not offer refunds for change of mind or incorrect purchases.

However, if your order arrives damaged or defective, please contact us within 7 days of delivery at admin@onoffnails.com with your order number and clear photos of the issue.

We will arrange an exchange or refund for damaged items as quickly as possible.

Thank you for understanding and supporting our small business!